CRM for cargo companies · China → Kazakhstan
Your whole cargo company on one screen
From intake at the warehouse in China to handover at the pickup point: parcels, customer codes, pickup points, staff, payments and reports. Customers track their parcels in their own portal — fewer questions on WhatsApp.
- No payment to sign up
- Works in the browser and on your phone
- Database hosted on a server in Kazakhstan
Live
A parcel’s journey — from the China warehouse to the receipt
This is what a day in KeruenHub looks like. Scenes play on their own — or pick a step.
Sample interfaces, fictional data
Before → after
What changes in your cargo business
Five tasks that eat up the day of owners and managers — and how KeruenHub handles them.
Before
Excel sheets and chat threads
Parcels, codes and payments are scattered across spreadsheets and WhatsApp chats — finding a mistake takes half a day.
After
One system for the whole company
Every parcel with its tracking number, customer, weight and stage history. The China warehouse manifest can be imported from Excel.
Before
“Where is my parcel?”
Customers call and message about every parcel, and managers keep answering the same question.
After
Customers check for themselves
Their portal shows the stage of each parcel and sends notifications: China warehouse, shipped, sorting, pickup point.
Before
Mixed-up codes and points
Similar codes for different customers, parcels going to the wrong pickup point.
After
Codes and point ranges
Your own cargo letters and a number range for each point. Codes are assigned automatically, and sorting suggests the point and the box.
Before
Handed to the wrong person
Parcels are handed over by name or a screenshot, and then nobody knows who took them.
After
QR handover with checks
The customer shows a QR code and every item is checked with the scanner. Someone else can collect only with a pass. An e-receipt arrives after handover.
Before
Unclear who paid what
Payments are noted in a notebook or a chat, and the numbers don’t add up at the end of the month.
After
Payments and reports
The amount is calculated from weight and rate, and payment is recorded at handover — cash or Kaspi transfer. Reports by day and by point, stock on the shelf.
Features
Everything a cargo company needs every day
Only what already works in the system.
Scanner and camera intake
A handheld scanner works like a keyboard, and without one the phone camera will do. If the Russian keyboard layout is on, the tracking number is converted to Latin automatically.
Excel manifest import
Upload the China warehouse manifest: tracking numbers, weights and customer codes go into the system without manual entry.
Sorting and boxes
Scanning a tracking number suggests the pickup point and box number. A second scan confirms the placement.
Customer codes
Your own cargo letters and a number range for each point, for example AST1001. Codes are assigned automatically at sign-up.
Pickup points and roles
As many pickup points as you need. Point managers and sorters have their own logins and see only their own work.
QR handover
The customer’s QR code and a scanner check of every item. A one-time pass for a trusted person to collect selected parcels.
Customer portal
Customers add tracking numbers themselves and see the stage of each parcel. The China warehouse address with their code is copied in one tap — for Taobao, 1688 and Pinduoduo, while you write the marketplace guides. A pickup QR code and e-receipts.
Payments and reports
Amounts by weight and rate, payment recorded at handover. Reports by day and by point, stock on the shelf, export.
“Collect your parcel” on WhatsApp
A list of customers whose parcels have been waiting at the pickup point, and a ready message with name, cell and days waiting. WhatsApp opens in one click — you send it.
App for your clients
iPhone and Android: membership card with QR, parcel statuses, push notifications, an “I’m coming” button and Kaspi payment. In Russian, Kazakh and English.
Cash desk by payment method
Cash, POS, transfer and Kaspi online — separate in the cash desk and reports. The owner reconciles card and transfer payments with the bank.
One-click payment via Kaspi
The customer opens the payment in their portal and confirms it in the Kaspi app — the money goes to your cash register, and the parcel is marked as paid after the bank confirms it.
Sample interfaces, fictional data
How it works
How to get started with KeruenHub
Four steps from sign-up to the first parcel handed out.
- Step 1
Sign up
Cargo name, city and phone — a couple of minutes. 30 days free, no payment.
- Step 2
Set up
Pickup points, your customer code letters and ranges, the rate per kg and the China warehouse address.
- Step 3
Team and customers
Add pickup point managers and sorters. Send customers your sign-up link — they get their code and the warehouse address on their own.
- Step 4
Work
Intake, sorting and QR handover: every stage is recorded with a scan, and customers see it in their portal.
Parcel journey
- China warehouse
- In transit
- Sortingwith several points
- At pickup point
- Handed out
Pricing
The first 30 days are free
Then a subscription for the period you prefer: the longer it is, the cheaper each month.
Month
₸4,990
billed monthly
Start free3 months
₸13,490
≈ ₸4,497 per month
Save ₸1,480 · −10%
Start free6 months
₸24,990
≈ ₸4,165 per month
Save ₸4,950 · −17%
Start free- Best value
Year
₸45,990
≈ ₸3,833 per month
Save ₸13,890 · −23%
Start free
Every period includes
- All features — no limits on pickup points, staff or customers
- 30 days free, no payment or card
- Remaining days carry over when you renew
Custom
Custom features and integrations for your cargo company — under a separate invoice and specification.
Discuss on WhatsAppThe subscription is paid via a Kaspi link. Terms are in the public offer (in Russian).
FAQ
Frequently asked questions
Do I need to install anything?
No. KeruenHub works in the browser on a computer and a phone. A handheld scanner connects like a keyboard, and the phone camera can be used instead of a scanner.
How much does it cost?
The first 30 days are free, with no payment at sign-up. After that, a subscription for 1, 3, 6 or 12 months: the longer the period, the cheaper each month. Prices are in the Pricing section.
What happens after the trial?
Choose a subscription period in the “KeruenHub subscription” section and pay via the Kaspi link. All your data is kept, and access is extended once the payment is confirmed.
Can I accept payments via Kaspi?
Yes. The customer opens the payment in their portal and confirms it in the Kaspi app. The money goes to the cargo company’s cash register, and the parcel is marked as paid after the bank confirms it.
How do customers get into their portal?
Every cargo company has its own sign-up link. A customer opens it, enters their name, phone and pickup point — and immediately gets their code and the China warehouse address.
Can other cargo companies see my data?
No. Each company sees only its own customers, parcels and reports. A manager sees only their pickup point, and a customer only their own parcels.
How many pickup points and staff can I add?
As many as you need — the subscription price doesn’t depend on it.
Where is the data stored?
The database is on a server in Kazakhstan. Some technical services (site protection, email delivery) run abroad — they are listed in Appendix 1 to the public offer.
Is there a contract?
Yes — a public offer. You accept it when you register your cargo company, and its text is available on the site (in Russian). Open the offer
Move your cargo company to KeruenHub
Sign-up takes a couple of minutes. 30 days free — no payment and no card.
Questions? We’ll help you get started